About Us

About KoyToy

KoyToy Shop is an e-commerce website specializing in a variety of products, including toys, gifts, and more.

KoyToy Shop's parent company is Guangzhou Xinyue Yougou E-commerce Co., Ltd., which primarily engages in retail business and focuses on providing cost-effective products through e-commerce channels to most parts of the world.

Our Business Model

KoyToy Shop operates by purchasing goods from manufacturers in mainland China and selling them to customers worldwide via direct shipping, following the traditional B2C model.

During the procurement process, we test the purchased goods to ensure they are of good quality and free from defects before listing them on our website, aiming to provide users with high-value products.

Leveraging the abundance of factories in mainland China, we strive to negotiate more discounts for our users, making the product prices more attractive. Therefore, you need not worry about the quality of products due to their lower prices.

Regarding brand-name products, we sell them on KoyToy Joy Shop through authorization from manufacturers or distributors. If you encounter any issues with the products, you can contact us ([email protected]), and we will address them promptly.

Pricing Information

Shipping Fees: Enjoy peace of mind with our free shipping policy on every order. There are no hidden fees, and you will not be charged any shipping costs at checkout.

Taxes and Duties: We are committed to making your shopping experience seamless. All taxes and duties associated with your order are covered by us. There will be no unexpected costs for you to bear, ensuring a hassle-free purchase.

User Interaction Information

As a B2C platform, we encourage users to provide genuine feedback. We prioritize recommending products with good reputations to more users and reduce the display weight of poor-quality products on KoyToy Shop until they are removed.

Therefore, our product reviews and user comments are authentic and effective, allowing you to shop with confidence. In addition to the information filtering mechanism outlined in our policies, we present uncensored reviews after anonymizing user information, allowing users to see real voices.

Contact Us:

Customer Service Email: [email protected]

Company Address:Building 1 (Self-Compiled), X1301-B9196 (Cluster Registration),106 Fengzedong Road, Nansha District,Guangzhou, Guangdong Province, China

ZIP Code: 511458

Country: China